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Optical Film Technology Co., Ltd (OFT) Product Warranty Terms and Conditions

1.    OFT warrants products free from defects in workmanship and materials under normal use for 1 year which is effective from the date of shipping from OFT.

2.    If the products have been proved defective within the applicable warranty period, OFT will provide repair or replacement for equivalent product.

3.    The period of repair or replacement is 14 working days from the date of receiving.

4.    The repaired products will be given 3 months warranty for repaired defect problem.

5.    All the products and parts repaired or replaced shall follow the original and remained period of warranty.

6.    As soon as the RMA number is issued, the defective products must be packed securely in the original or other suitable shipping package to ensure not damaged in transit.

7.    The RMA number must be prominently marked on the outside carton. Otherwise the item will be rejected and shipped back at sender's expense.

8.    If the repair deadline exceeds 6 months of the date of RMA number applying and the case can not be finished, the RMA number will be automatically cancelled. If necessary, apply another new RMA number for new case.

9.    If the repair items are pending without response from customer for 6 months since the date of product receiving, OFT is no long responsible for product custody and the case shall be closed.

10.  Shipping Freight. The freight is defined as the following 3 categories:

·         1)In Warranty. Customer shall take the freight sending the defective products from customer to OFT, and OFT shall take the freight sending back from OFT to customer. In case the defective products received are examined as no problem found, customer shall take the freight sending back from OFT to customer.

·        2)Out of Warranty. Customer shall take both back and forth freight for the defective products.

·        3)DOA (Defect on Arrival). OFT shall take both back and forth freight for the DOA products. In case the DOA products received are examined as no problem found, customer shall take both back and forth freight. Therefore, customer shall contact RMA department before sending back the DOA products.

11.  Repair Charge. The repair charge is classified as the following 3 categories:

·        1) In Warranty. The warranted products will be repaired with free of charge. However, for products which are invalid in RMA warranty will be charged for repair materials.

·         2)Out of Warranty. Customer shall pay for repair hours and materials.

·         3)DOA (Defect on Arrival). Swap new products for customer.

12.  OFT reserves the right to change, modify, add or remove portions of the provisions at its sole discretion at any time and without prior notice. Please check periodically for any modifications.




Limitation of Liability
OFT shall has no responsibilities for following products and actions:

 1)Products sold or transfered by customer to a third party

 2)Products assembled by Customer to their device and sold or transfered to a third party;


OFT shall have no obligation under the Limited Warranty or otherwise, and this Limited Warranty does not apply to (i) Products which are (a) identified by OFT as a pre-production product, alpha, beta or similar product or a prototype, (b) specials, modifications, or customized items meeting the specifications provided by Buyer; (c) sensitive items whose static protection packaging has been opened, or items that are fragile to the touch, once removed from its packaging; (d) items repaired, modified or altered by any party other than OFT; (e) items used in conjunction with equipment not provided by, or acknowledged as compatible by, OFT; (f) subjected to unusual physical, thermal, or electrical stress; (g) damaged due to improper installation, misuse, abuse, or storage; (h) damaged due to accident or negligence in use, storage, transportation or handling;


To the extent the Product is incorporated into any other instrument or device, OFT makes no representation with respect to the safety, efficacy, accuracy, reliability, use, or fitness for intended purpose of the Product in such integrated product or in such application. To the extent so incorporated into any other instrument or device, or used in such application, Buyer hereby agrees to indemnify and hold OFT harmless from any claims, suits, liabilities, losses, damages, expenses (including reasonable attorneys’ and experts’ fees and expenses) and costs arising from or relating to any defects in and/or the use of the Product and such integrated product, and/or the failure of the Product or such integrated product to comply with any applicable laws or regulations. Major sub-systems manufactured by other firms but integrated into Seller’s Product are covered by the original manufacturer’s warranty and Seller makes no warranty, express or implied regarding such subsystems.